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FREQUENTLY ASKED QUESTIONS
FAQ
- 01Established in 2022, litfurries is an independent online studio dedicated to bringing a little extra comfort to your everyday life. We specialize in designing exclusive, character-themed Tech Accessories, Plush Bags, and Pocket Pom Pom Pets that transform cold gadgets into soft, emotional support companions.
- 02Right here on our official website - litfurries.com! While we started on Etsy (over 12,500+ happy customers there!), our official website is the only place to find our complete, fully-stocked collections, exclusive drops, and our best international shipping rates.
- 03We don't just make cases — we make companions. In a fast-paced, chaotic world, we believe your everyday tech gadgets should bring you a little peace and joy. Our plushies double as sensory comfort items and emotional support buddies, turning cold gadgets into soft, huggable friends.
- 04Never. Every single plushie, pocket pom pom pet, and earphone case is exclusively designed and crafted in-house by our small independent studio. You will not find our characters on any mass-market marketplace — they are 100% original litfurries designs.
- 05Most orders are processed within 1–5 business days.
- 06Yes! We ship worldwide and love our global community of plushie lovers. International shipping typically takes 7–20 business days depending on your location. US customers enjoy Delivered Duty Paid (DDP) shipping, meaning no surprise customs fees at your door.
- 07We take great pride in the quality of every item we ship. In the rare event that your companion arrives damaged, please reach out to us directly and we will make it right. Your happiness is our priority.
- 08While we're famous for our plush earphone cases, our family of companions includes so much more! We also design adorable plush bags, bag charms, and our signature Pocket Pom Pom Pets—tiny, pocket-sized friends perfect for bringing a little sensory comfort wherever you go.

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